Last updated May 18, 2026
Thank you for your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy.

-Returns accepted only for new, uninstalled kits within our return window.
-Original shipping charges are non-refundable.
-Customer pays return shipping.
-Installed or damaged kits are not eligible for a refund.
-Refunds are issued only after inspection of the returned item.

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Orders that qualified for Free Shipping will have the original cost incurred by 2Low Products deducted from the refund upon return.

To return an item, please email customer service at info@2lowproducts.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
2Low Products, LLC
Attn: Returns

4416 Briarwood Ave #110 PMB 32

Midland, TX 79707United States

*Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

• For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
  

If you have any questions concerning our return policy, please contact us at:
info@2lowproducts.com