Last updated September 16, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy.

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, please email customer service at info@2lowproducts.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
2Low Products, LLC
Attn: Returns

4416 Briarwood Ave #110 PMB 32

Midland, TX 79707United States

*Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

The following items cannot be returned:
●     Used kits may not be returned.
       For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
●   Sale items are FINAL SALE and cannot be returned. 

● Return products must be received new/unused condition in original packaging. Once a kit has been installed, it cannot be returned.

If you have any questions concerning our return policy, please contact us at:
info@2lowproducts.com